Please see below for the most frequently asked questions

If you can’t find what you are looking for and need personal assistance, please contact us

Processing

Once you complete your order and payment has been received, your order will be processed within 1-2 business days

Minder Hydro Unit may take longer, please check product details for up to date timeframe

Once your order has been processed, you will receive an email notification

Back Order – Minder Hydro

Our Minder Hydro box is released in batches
Occasionally our Minder Hydro box may be on back order
Register your interest so you can be first in line

Order Changes

If your order has not yet been processed we can amend it

Please contact us at shop@milittleminder.com as soon as you can after you order

Returns

If your device is not functioning correctly and you want a refund instead of a replacement unit you will need to return the unit at your cost

If the device arrives back to base and a fault is confirmed you will receive a full refund for the product including approved postage methods

We’ll give you a full refund within 14 days by the same method you as payed

Payment Options

We accept bank transfer (EFT) and PayPal

Credit card payments are available through PayPal

payment options

Pre Order Terms

On occasion the Minder Hydro will be available on back order

The Minder Hydro is released in batches, this will secure your order for the next release

What are the delivery charges?

When ordering the Minder Hydro shipping is included

Postage rates on items other than Minder Hydro

Costs are based on weight and location

Small items under 500g are $7 within Australia

Larger items are $15

Other countries will vary

EG US would be around $20 AU for a small item, and $45 AU for a large item

Minder Hydro Shipping

Minder Hydro is currently only available in Australia. Shipping is included in the cost

New Zealand & Pacific will be released soon

Other countries will be supported in the near future, please register your interest

How long will delivery take?

Your order will be posted by either Australia post or courier

 Standard and flat rate deliveries will usually arrive within 2 – 10 days in Australia

International orders may use alternative carriers

Tracking

Flat Rate and Express Post items come with a tracking number

Your tracking number will be emailed to you with your shipping confirmation

tracking

What countries can I use the Minder Hydro?

The Minder Hydro can run on 240V or 120V mains

The current release uses 240V mains with an AU Plug

It will work in any country using this plug and voltage

Voltages and plugs for other countries will be available soon

You can register your interest via the contact page

Help setting up

Visit our setup page here to connect your devices and setup your parameters

Contact us for further assistance

Shop Premises

MiLitttleMinder only operates online, in store displays and re-sellers available soon

Stockist Enquiries

To be become a wholesale stockist register your interests on the contact page or email us shop@militteminder.com

Social

Join us on Instagram (#milittleminder) Facebook (@milittleminder) to stay up to date

Further Information

If you would like further information about our products, please contact us